Got Questions?

Let's Get Those Answers for you!

Questions and Answers

What platform will you build my website on?

I'll use Wix to build your site. It's easy, fun and simple for you to use on your own when the design process is finished.

Do I need to buy a domain or hosting before working with you?
Nope, you can buy your domain directly through Wix ( or for free with a Wix plan). However, if you already have a domain somewhere else (like Go Daddy), that's ok too. I'll just redirect your domain to your Wix website!

Are hosting, domain and other third party fees included in your packages?

No, you will be responsible for any third-party fees such as registering your domain, email marketing services (ConvertKit or Mailchimp) used for newsletters, and Wix's monthly or annual plans.

How Does the payment work?

Payments are usually split into two payments. One to reserve your spot on my calendar, the second when your website is ready to launch.

Do you accept Refunds?

Due to the fact that all items are digital files,  I do not accept refunds.

Do I need to provide my own photos?

Yes. There are lots of free stock photos available and I can guide you on where to find them.

Do you offer any other styling services?
Yes, I offer social media branding design, PDF design,  Just let me know if there's anything extra that you're interested in and I'll send you a quote! 

Can I hire you for a one on one consultation?

Of course! If you need information regarding creating your brand online, support for a 'DIY' website, or just need a listening ear to brainstorm with, contact me for a price and to set up a session.

Do you offer website review services?

I do! If you already have a website, functioning as expected, I offer what is called a UI|UX Website Review-Testing Service. It is vital to not only have a good looking website, but a website that will attract the paying clients you deserve. Contact me to get started!

How quickly can I work with you? Can you start working with me next week?
I am currently booking for January and February!

Have more questions?

hi@jaeljones.com or click here for an inquiry.

Have More Questions?

"The Best time to plant a tree was 20 years ago. The second best time is now."
-Chinese Proverb

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